Monday, November 13, 2017

How can we update our special ed and LEP students?

We have connections to several student information systems from which we automatically update student lists. However, many SISs do not include information about special ed, ESL/LEP, Section504 and other designations of interest in behavior management.

So, how can you get info like this into Behavior Manager? It's easy. Use the Student Import Wizard. (The Student Import Wizard can be found in the admin section under Customizing and Editing.)

Let's say you want to import a list of students who are special ed or LEP. Create a tab-separated text file with columns StudentID, SpecialEd, ESL. For both SpecialEd and ESL, enter a 1 for yes and 0 for no. It's convenient to start with a spreadsheet then save the file as a tab-separated text file.

Next, follow the steps in the wizard to import the file. It will update the SpecialEd and ESL fields and leave the rest unchanged.

A couple of special notes: If your StudentIDs have leading zeros like 0012345, the spreadsheet will remove them unless you format the StudentID column as Text (not General or Number).

If your import file has ONLY the special ed and ESL students in it, pay special attention to the question on the first page of the wizard: Are you archiving all students not on this list? Click NO.

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Keywords: FAQ: Behavior Manager, Behavior Manager, student imports

Thursday, August 29, 2013

Why aren't we getting our notification emails?

If you expect to get notification emails from your Edclick product but you're not getting them, it is probably due to one of two causes.

• Discipline Manager: Since lots of discipline referrals can result in lots of notification emails, some schools opt to have them turned off. If yours are turned off and you would like them on, let us know at support@edclick.com.
    
• All other Edclick applications: Most likely, your notification emails are being blocked by a spam filter in your mailer or in your network. The solution is to put your Edclick address into your "whitelist" of addresses to never send to spam.
• All your notification emails will come from the same address. It is in the form website@<myEdclickAddress>. Examples are website@www.sscisd.net and website@ccisd.edclick.com. These are the addresses to put on the whitelist.
   
• To determine if your mailer or network is filtering the messages: Try testing with an address that is outside your school such as Google or Yahoo mail.  If the notification email goes to the outside address but not to your school address, it is likely a spam filtering problem.
   
• If this all sounds like tech nonsense and you just want your notification emails, contact us at support@edclick.com and we'll help you solve the problem.

Posted at 9:43 AM (permalink) 15 Comments View/Leave Comment
Keywords: FAQ: Discipline Manager, tips, FAQ: Intervention Manager, FAQ: Testing Manager, FAQ: School Site Manager, FAQ: Lesson Plan Manager

Monday, August 26, 2013

How can I assign students to different assistant principals?

It is sometimes handy to group students with different assistant principals being notified about events for students in each group. Some schools group alphabetically by last name, some by grade, some by other means.

One way to group students is by House. Each student is assigned to a House. If desired, notification emails are sent to particular email addresses for discipline events concerning students in a particular house. You can enter the House of each student through the Edit Student page. We can help set up which email addresses are associated with each House. You can also set students' Houses in bulk loads of your student body.

Another method is to group students by grade. We can set up grade lists that automatically work like House described above. Let us know each grade list and to whom the notification emails should go. For example, 9,10 to smith@myschool.com and 11,12 to jones@myschool.com. If the grouping by grade corresponds to different campuses, please also send the state campus ID numbers for each campus.

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Keywords: FAQ: Discipline Manager, tips

Tuesday, August 20, 2013

Are there students we can use for testing purposes? Who are Huck Finn and Tom Sawyer?

Yes. You will find two students for practice and testing purposes among your student list, Huck Finn and Tom Sawyer.

Huck and Tom are special. Even if you happen to have living, breathing Huck Finns and Tom Sawyers among your student body, these two are different. For one thing, their middle names are TestStudent.

You can treat Huck and Tom just like any other student. The biggest difference with these two is they will not show up in your reports!

You will see Huck and Tom in student lists, detention rolls and so on, just like any other student, but their hijinks will not be aggregated into reports, data submitted to the state and so on.

So, practice all you want on Huck and Tom. You can even delete them, although they will likely magically reappear in the future.

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Keywords: FAQ: Discipline Manager, tips, FAQ: Intervention Manager, FAQ: Testing Manager

Thursday, August 15, 2013

We want to improve parental involvement. Can you help?

Yes. The best way to keep parents involved with their child's education and with your school is to provide parents with useful, actionable information. School Site Manager is designed to make it easy to get timely information onto your website quickly and easily. One of the most useful fields on the course section pages for parents is How Parents Can Help. Encourage your faculty to help parents help the students by providing specific suggestions.

Discipline Manager, Intervention Manager and Tutoring Manager help keep parents involved by sending specific emails about their child's events and issues to keep parents in the loop.

School Site Manager includes a Newletter feature that can be used to push information to parents about recent accomplishments and upcoming opportunities. Each newsletter automatically maintains an archive of past issues as well as a subscription list that provides self-service subscribe or unsubscribe.

School Site Manager also has blogs associated with staff members, course sections, departments and extracurriculars. One of the handy but often unappreciated uses of a blog is as a specific news channel. For example, a blog for an extracurricular such as the chess club or gymnastics team, is a great place to summarize the results of each competition. Keep parents and fellow students informed and engaged with news specific to a student's activities.

Parent Tips provides useful information on a daily basis. Parent Tips can be used to put a new tip on the website or email a new tip to parents every week day. Not only will parents receive useful parenting information in easily digestable chunks, but they are reminded of the service your school is doing for the students every day.

Posted at 8:16 PM (permalink) 8 Comments View/Leave Comment
Keywords: FAQ: School Site Manager, FAQ: Discipline Manager, tips, FAQ: Intervention Manager, FAQ: Tutoring Manager

Thursday, August 15, 2013

Can Edclick bulk load photos?

Yes. Do you want to upload photos of all your faculty and staff? What about photos of all your students?

We can help! Contact us at support@edclick.com and let us know what you want to do. We will help get it done.

For example, Discipline Manager, Testing Manager and Intervention Manager customers often want to have photos of all their students loaded onto the system. Send us a disk of images indexed by student ID and we can probably take care of that for you.

Posted at 7:51 PM (permalink) 3 Comments View/Leave Comment
Keywords: FAQ: Discipline Manager, tips, FAQ: Intervention Manager, FAQ: Testing Manager, FAQ: School Site Manager

Monday, August 5, 2013

How does automatic student updating work?

We have the ability to automatically update the data about your students to Edclick products. When changes are made in your student information system, they can automatically be mirrored in the Edclick database.

Here's how it works.

• You create a process to automatically pull a file of student data from your student information system.
• We provide you with software that runs periodically that checks whether the data has changed, encrypts the data, then sends it to the Edclick server.
• On the Edclick server, we verify that the data is from an authorized source.
• We then validate the data. If there are problems with the data, notifications are sent. Examples of problems that we often detect are poorly formed email addresses and phone numbers and notations in fields where they should not occur.
• If the data passes validation, it is merged with your current student data. New students are added. Students no longer on your list are archived. Data fields are updated.

If you would like to add automatic updates of your student data, contact support@edclick.com.

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Keywords: FAQ: Discipline Manager, tips, FAQ: Intervention Manager, FAQ: Tutoring Manager, FAQ: Community Service Manager

Saturday, August 3, 2013

Does Discipline Manager support corporal punishment?

Yes. Only a small percentage of our Discipline Manager customers use corporal punishment as a discipline consequence. There are often special reporting requirements for the use of corporal punishment. For schools that request it, we provide support for tracking the use of corporal punishment to help with the reporting requirements.

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Keywords: FAQ: Discipline Manager, tips

Thursday, August 1, 2013

New School Year Tips

Here are some tips for starting the new school year right with Edclick products. Since our products are integrated, if you enter an item for one product (e.g., the No School Days for Lesson Plan Manager),  it carries over to the other products that use the same information (e.g., No School Days for Discipline Manager).

If you need help, please let us know at support@edclick.com.

Lesson Plan Manager

• Enter no school days
• Enter end of grading period dates
• Ask support@edclick.com to initialize all lesson plan sets for the new year
• Remember the online manual and tutorial movies. If you need more help, let us know.
• Has the contact person changed?

School Site Manager

• Would you like us to delete all student, parent and other accounts but keep staff accounts? 
• Would you like us to reset passwords? Let us know at support@edclick.com.
• There is a smartphone-optimized version of your website at http://<your-domain-name>/m. If you're interested in one customized to your school colors, logo, etc., contact sales@edclick.com
• Remember the online manual and tutorial movies. If you need more help, let us know.
• Try out the Try one of these tasks on the Admin page as an introduction to refresher.
• Has the contact person changed? If so, please let us know at support@edclick.com.
• Do the Lesson Plan Manager tasks if you have it embedded in School Site Manager

Discipline Manager

• You can auto-graduate students on your Configure Discipline Manager page. This increments the grade of each student by one and archives the students in the highest grade. This can be handy if there is a delay before your new student list is available. Note: only do this once.
• Enter no school days
• Enter end of grading period dates
• Send your new student list to Edclick for import. Find out about our automatic student data import feature.
• Remember the online manual and tutorial movies. If you need more help, let us know.
• Try out the Try one of these tasks on the Admin page as an introduction to refresher.
• There is a smartphone-optimized version of Discipline Manager at http://<your-domain-name>/m.
• Has the contact person changed?

Testing Manager

• Send your new student list to Edclick for import. Find out about our automatic student data import feature.
• Enter your key testing dates
• Has the contact person changed?

Intervention Manager

• You can auto-graduate students on your Configure Intervention Manager page. This increments the grade of each student by one and archives the students in the highest grade. This can be handy if there is a delay before your new student list is available. Note: only do this once.
• Send your new student list to Edclick for import. Find out about our automatic student data import feature.
• Try out the Try one of these tasks on the Admin page as an introduction to refresher.
• Has the contact person changed?

Posted at 12:24 PM (permalink) 2 Comments View/Leave Comment
Keywords: FAQ: Discipline Manager, tips, FAQ: Intervention Manager, FAQ: Testing Manager, FAQ: School Site Manager, FAQ: Lesson Plan Manager

Wednesday, July 31, 2013

Can we create example discipline referrals, intervention plans or testing accommodations for fictitious students?

Yes. We have some test students that you can use for example referrals and for practice in learning how to use the system.

The data about test students will not appear in reporting so won't skew your statistics.

Huck Finn and Tom Sawyer are two test students. And even if you have actual students who have those names, the system can tell the difference.

Posted at 1:41 PM (permalink) 3 Comments View/Leave Comment
Keywords: FAQ: Discipline Manager, tips, FAQ: Intervention Manager, FAQ: Testing Manager

Wednesday, July 31, 2013

Once we've loaded our student list, how can we add new students?

Typically, at the beginning of the school year, schools send Edclick their new student list. We load the new list into the database. (For some schools, we can make this process automatic. Ask us how.)

However, throughout the year, students come and go. How can we keep up? There are two ways.

1. You can send Edclick a new file of student data to load whenever you like.
2. If you have just a few changes to make, you can make those changes individually yourself. There is no problem that changes you make might get out of sync with changes we make.

Of course, if we are doing automatic student list uploads from your school, the right thing just happens and no one has to do anything. 

Posted at 1:35 PM (permalink) 3 Comments View/Leave Comment
Keywords: FAQ: Discipline Manager, tips

Wednesday, July 31, 2013

How can I verify that emails to parents were actually sent?

Sometimes you want to verify or prove that an email that you sent to a parent about their child actually was sent.

We now have a way to archive copies of all emails to parents sent through Discipline Manager. You can specify a Discipline BCC address. If you have one, every email to parents will also be blind copied to the Discipline BCC address. Simply archive these copies and have a full record of the emails you have sent to parents.

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Keywords: FAQ: Discipline Manager, tips

Friday, January 18, 2013

May I change the wording on the buttons and links on my Discipline Manager?

Yes. Different schools have different names for elements of their discipline process. After school detention may be called Friday Night Reflections, extra school may be called Saturday School or Wednesday School, ISS may be called PASS, merits may be called Positive Points. We can customize Discipline Manager to your needs.

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Keywords: FAQ: Discipline Manager, getting started

Thursday, January 17, 2013

We have faculty and student information in a database. Can we do bulk data loading?

Yes. We can help you with bulk data loading.

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Keywords: FAQ: Discipline Manager, getting started

Thursday, January 17, 2013

Does Edclick offer a reseller program or otherwise offer discounts for repeat purchases?

Not yet.

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Keywords: FAQ: Discipline Manager, getting started

Wednesday, January 16, 2013

Do I need an ISP to host Discipline Manager?

No, you don't. We host it for you. Hosting service is included in the price.

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Keywords: FAQ: Discipline Manager, getting started

Wednesday, January 16, 2013

Can we continue to use the domain name that we already have?

Yes. Hostnames are typically in the form yourschool.edclick.com. However, if you want to use your own domain name (e.g., yourschool.org), we can create a special host name for you such as dm.yourschool.org or edclick.yourschool.org. We will need to work with the organization that currently controls your domain name to link it to your new Web site.

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Keywords: FAQ: Discipline Manager, getting started

Tuesday, January 15, 2013

Can my Discipline Manager site have a unique look and feel?

Yes. Most customers use our standard design but if you would prefer that the appearance of Discipline Manager be consistent with your web site, we can probably accommodate that.

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Keywords: FAQ: Discipline Manager, getting started

Monday, January 14, 2013

How do I sign up for Discipline Manager?

We will send you a Getting Started form that lists the info we need to get you set up. We need such info as

• Faculty list
• Student list
• Customizations if you choose not to use our defaults

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Keywords: FAQ: Discipline Manager, getting started

Sunday, January 13, 2013

Do you provide free customer support?

Yes, we do. We will respond to all e-mail questions within 24 hours. Contact us at support@edclick.com. You may also contact us by telephone at (972) 699-7970. 

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Keywords: FAQ: Discipline Manager, service and fees

Saturday, January 12, 2013

Are software upgrades provided to me when they are developed?

Yes. Upgrades to Discipline Manager are provided as soon as they become available, free of charge. We may add premium services in the future for an additional fee.

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Keywords: FAQ: Discipline Manager, service and fees

Friday, January 11, 2013

Is there a set-up fee?

No. There is no set-up fee for Discipline Manager.

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Keywords: FAQ: Discipline Manager, service and fees

Thursday, January 10, 2013

What is included in the fee? What is not included?

Discipline Manager is a complete suite of functionality. The standard high school package includes:

• Discipline referrals
• Automatic email notifications of administrators
• Assigning consequences
• Discipline Questionnaires for guided student reflection on misbehavior outside a discipline setting
• Character Building Questionnaires for guided student reflection on character issues; often used in ISS when students finish coursework early; often used in leadership training
• Automatic notification of referring teachers so they know what and when action is taken
• Automatic roll creation for detention, extra school, ISS, OSS, AEP, restitution, loss of privilege
• Tracking whether consequences are satisfied
• Easy escalation of unsatisfied consequences
• Automatic creation of student histories, valuable in determining effective actions taken and fact-based discussions with parents, students and teachers
• IEP, BIP and other plans are available to administrators at the decision point
• Policies for specific misbehaviors are available at the decision point
• Discipline summaries and full discipline histories are available at the decision point
• Automatic notification of parents when consequences are assigned
• Customizable letter templates are defined for any situations
• Letter templates are automatically filled with details of a case for easy communication
• Student assignment tracking requests assignments from teachers and ensures they are available when a student is removed from class as with ISS
• Optional automatic assignment of consequences based on tardies and demerits
• Flexible reporting which can correlate results to subpopulations and other demographic data
• Trend reports for identifying change with time
• Pareto analysis reports for finding key trouble areas
• Merit-Demerit system for using Discipline Manager to implement a punishment-free positive discipline system
• Collects and generates discipline data for state reporting
• Fully customizable

Online manual and online tutorial movies

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Keywords: FAQ: Discipline Manager, service and fees

Wednesday, January 9, 2013

What is the fee for Discipline Manager service?

Discipline Manager is available for an annual subscription. Fees vary according to the size of school. Contact us for more details. 

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Keywords: FAQ: Discipline Manager, service and fees

Tuesday, January 8, 2013

Does Discipline Manager allow multiple user accounts?

Yes. Discipline Manager allows you to create as many user accounts as you need and it provides a wide range of privileges to grant to users. For example, teachers are authorized to assign referrals, ISS classroom monitors are authorized to take roll and run the ISS classroom and administrators are authorized to assign consequences customize the system to meet the school's needs.

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Keywords: FAQ: Discipline Manager, using discipline manager

Monday, January 7, 2013

Discipline Manager is used via Web browser. Does this mean that anyone can edit my site's content?

No. Access to Discipline Manager is password-protected. Users must sign into Discipline Manager with a valid username and password to use it.

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Keywords: FAQ: Discipline Manager, using discipline manager

Sunday, January 6, 2013

Can Discipline Manager help me run my school more efficiently?

Yes. Discipline and respect for authority is the foundation of an efficient, effective school. The primary goal of using Discipline Manager is to instill self-discipline in students, not to assign punishment. Self-discipline comes from students knowing what is expected of them and confidence that those expectations will be met.

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Keywords: FAQ: Discipline Manager, using discipline manager

Saturday, January 5, 2013

Can Discipline Manager do state reporting of discipline?

Yes, for some states. Discipline Manager collects the information required for state reporting and it can generate data files that can be merged with your student information system generated data files for reporting discipline. Contact us for details.

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Keywords: FAQ: Discipline Manager, using discipline manager

Saturday, January 5, 2013

Our student information system has a discipline component. Do we still need Discipline Manager?

Yes. Student information systems provide the critical function of collecting data required for state reporting. For discipline, for example, states typically require reporting of discipline consequences where students are removed from their normal classroom activities such as for suspension or disciplinary alternative placement. But suspension and disciplinary alternative placement is a very small part of a school's discipline process.

Discipline Manager is designed to help the school implement their discipline process, not just with satisfying state reporting requirements. The discipline process includes making behavior expectations clear, enforcing misbehaviors quickly and consistently, keeping teachers aware of assigned consequences and fulfilled consequences, keeping parents informed about discipline issues, maintaining individual student discipline histories, making essential information about a student such as behavior plans, individual education plans and others available at the point of decisionmaking, making school and district policies available at the point of decisionmaking, collecting assignments from teachers for students who will be removed from class, easy escalation of consequences for students who do not fulfill discipline consequences, and more. All of these things are essential to an effective discipline process and none are addressed by the discipline reporting function that most student information systems provide.

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Keywords: FAQ: Discipline Manager, using discipline manager

Friday, January 4, 2013

Can Discipline Manager help me manage my classroom?

Yes. Discipline Manager helps the staff build a schoolwide respect for discipline. Misbehaviors have consequences and the consequences will be followed to their conclusion. Teachers are assured that the administration backs them up in a timely and effective manner. Also, teachers get a broader look at the behavior of a student. Does this student only misbehave in my classroom or do others have similar problems?

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Keywords: FAQ: Discipline Manager, using discipline manager

Thursday, January 3, 2013

What was Discipline Manager designed to do?

What was Discipline Manager designed for?

Discipline Manager was designed to make your discipline process more effective. It does so by making effective use of information about the student, his behavior, his situation and his needs.

Discipline Manager fills a gap between classroom disruptions and state reporting. It has been used to help turn around schools that were out of control. Mere state reporting cannot do that.

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Keywords: FAQ: Discipline Manager, using discipline manager

Wednesday, January 2, 2013

What does Discipline Manager do?

Discipline Manager helps you manage the process of discipline in your school. It goes far beyond mere state required discipline reporting. Discipline Manager helps you establish an environment of accountability, in proves follow-through and makes discipline more consistent. Parents are automatically notified of discipline events and consequences. When teachers make referrals, they are automatically notified of the consequences assigned and when the consequences have been satisfied. Referrals don't get lost. Students who fail to show up for detention reliably and up with escalated consequences. When students are taken out of class as for in school suspension, requests for their assignments are sent to their teachers. If the assignments are not forthcoming, the teachers are reminded.

Discipline Manager also includes nontraditional consequences such as online questionnaires designed to make students reflect upon their misbehavior in a non-discipline setting. Students can be assigned a loss of privileges for specified lengths of time.

While Discipline Manager is used most often for punitive consequences, it also includes a merit and demerit system which can be used to implement a positive discipline system.

in further support of the discipline process, Discipline Manager makes critical information available at decision points. For example, a summary of a students recent discipline history is displayed on the page where a principal assigned to consequence. Also available on the same page, our relevant documents such as behavior improvement plans, individualized education plans and plans to accommodate disabilities. The same page can also display the school's policies toward the misbehavior that triggered the current referral.

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Keywords: FAQ: Discipline Manager, using discipline manager